Refund policy

Refund Policy

Thank you for shopping at Build Smart Digital. We value your satisfaction and strive to provide you with the best online shopping experience possible.

Returns
We accept NO returns as these are digital products. Once a digital product has been downloaded or accessed, it cannot be returned.

Refunds
We do not offer refunds as these are digital products. All sales are final upon download or access of the digital content.

Exchanges
We do not exchange as these are digital products.

Non-Returnable Items
All items are non-refundable. This includes all PDF documents, Excel templates, Word documents, HTML software applications, and any other digital files sold on this website.

Download Delivery
All products are delivered digitally. Upon successful payment, you will receive an immediate download link. For manual payments, download links are provided within 1 business day of payment confirmation.

Failed Downloads
If you experience a technical issue with your download, please contact us and we will assist you in accessing your purchased files.